Privacy Policy

Serving The St. Louis Metro East Area

RCC PRIVACY POLICY

Privacy Policy (SMS-Compliant)

1. Personal Data We Collect

  • Name
  • Phone number (for SMS communication)
  • Contact information provided through forms or customer support channels


2. How We Collect It

  • When you voluntarily provide your information through our website forms, in-person, over the phone, via email, or other channels.
  • Specifically, consent to SMS is collected through a dedicated opt-in checkbox on web forms.


3. How We Use It

  • To communicate with you via SMS for the purpose you consented to (e.g., order updates, appointment reminders, support messages, or promotional offers, depending on your preference).
  • To improve our relationship and deliver personalized experiences.


4. SMS Consent & Non-Disclosure


5. Message Disclosures


6. Opt-Out & Help Instructions


7. Consent Logging
We retain records of:


8. Data Retention & Protection

  • We retain your SMS consent status and phone number for as long as you are subscribed or require communications.
  • Your personal data is secured through administrative, technical, and physical safeguards.


9. Your Privacy Rights

  • You can request to review, update, or delete your data by contacting us at [your support email].
  • You may withdraw your SMS consent at any time, but updates and notifications may still be sent via other channels.


10. Contact Information